onlineshopping

How do I find items?

Most auction sites and online stores are only available in Japanese and designed for domestic cosumers. Therefore, we recommned the use of online translation services such as "Google Translate" http://translate.google.com/translate_t to help you find the item you are looking for.

  1. Open the top page of the auction site or online shop shop you are looking to buy from and Google Translate on your internet browser.
  2. Copy the URL of the auction site or online shop.
  3. Paste the URL into the box located below "Translate a Web Page" in Google Translate.
  4. Select Japanese from the drop down box on the left and the language you wish the web page to be translated into from the drop down box on the right.
  5. Press the "Translate" button (the entire page will be converted into your selected language, however the accuracy of the translation cannot be guaranteed. Please contact us if you need any clarification).
  6. Start searching for your items.

Please feel free to contact us if you require any assistance or clarification concerning the translations.

Some of online shops are built on complicated structures which disturb and sometimes prevent the use of translation software. Please click here for for some tips on how to search for your item more smoothly through specific online stores.

Can you find me a specific item?

If you can't find what you are looking for, we will be more than happy to help you find the item. Please do not hesitate to contact us with details of the item you are looking for.

Can I use the item outside Japan?

Electrical appliances can be used with transformers and power plug converters. We can source these transformers and coverters upon your request. Products requiring high power outputs may require a larger sized transformer. Japanese televisions can be only be used in countries using NTSC broadcasting standards. We do not deal with any medications, food products, live animals, and items restricted or prohibited for export and import.

Japanese Standard for Electrical Appliances

100 VAC

20 AMPS

50/60HZ

Plug: Type A 2 pins

How much deposit is required in advance?

20% of your bid amount/purchase price (for items below 50,000 yen) and 50% of your bid amount/purchase price (for items over 50,000 yen) is required as deposit. If you already have enough deposit on our account, we will proceed with your bid/purchase immediately.

How do I place an order?

Please use the Agreement Form through our website or e-mail and please make sure to include the exact URL link for the item you wish to bid on/purchase so we can access the page directly.

How does the auction system work?

-Yahoo! Japan and Rakuten use similar systems for their internet auctions. Bid increments and the start price are set by the seller. Each exhibition continues and the price increases as far as it can go within the indicated time limit unless the reserve price is set preliminarily by the seller.

-Bids are originally placed at the lowest possible amount, until a higher bid is submitted, at which point the auctioning system will automatically place a higher bid if the amount is still below your bid amount. Hence we ask that you submit your maximum bid amount at the very beginning in order to avoid being outbidded under this automatic bidding system.

-In case you are outbidded before the time limit for the submission of bids, additional bids can be made for a Yen 300 charge per bid. However, there is no notification service to report the reception of a higher bid, hence your continuous attention is required until the expiration of the time limit.

-If you have any questions about the items you are interested in, we can ask the seller through the auction system on your behalf and provide you with a report.

- Certain items, especially those marked "No Claim, No Return", may not be able to be returned or exchanged.

Can I buy a car from the auctions?

Yes. However please be aware of the risks involved when purchasing expensive items such as used cars through internet auctions that anyone can participate in. If the vehicle is located within our business activity range, we can provide our preliminary physical inspection services (extra charge applicable) upon your request. We recommend that you only use these internet auctions for cars not found at regular auto auctions. Please visit our main website for more information if you are interested in our auto auction services.


Did you find an answer to your question? If not, please feel free to contact us.

PAGETOP